Payment-method controls appear in Plan & Billing for accounts that manage their own subscription. Organization members may need an administrator to make the change.
Step 1: Open Account settings
Sign in, open More or the account menu, and choose Settings.
Step 2: Choose Plan & Billing
Review the account and plan before opening a payment control.
Step 3: Open the verified billing-management option
Use the live billing portal or payment-method action shown. Confirm that it is the expected provider and account.
Step 4: Enter the new payment details
Complete the secure fields directly in the billing portal. Never send card information through chat or email.
Step 5: Review and confirm
Check the billing name, card ending digits, effective date, and confirmation message. Return to Plan & Billing and verify the update.
Good to know
An organization administrator may control billing for members.
Use the live portal as the source of truth.
Contact support about an error message, not with full card details.